Booking conditions

To book your nest

1

Informations

With our advises or the website, you choice an accommodation with this information’s :

  • Location : Le Moulin des Effres Campsite in Deux-Sèvres
  • Numbers of persons (adults, children and baby’s including)
  • Your dates of stay
  • The price, tourist tax of 0.45€/night/adult and administration fees of 25€ for the accommodations (free of charge in low season)
2

Creation of your file

To create a customer file, you will be asked : 
– Your postal adress
Mail and phone number
– Complete name and date of birth of all accompanying persons

After the summary, you can add some additional services

3

Our additional services

If you wish, you can add some additional services 

  • Cancellation option with conditions (5% of the amount of your stay)
  • Blocked your location : 30 €

Packages

  • Departure cleaning fee : 120 €
  • Animal fee : 2,50 € / night / animal

Rents

  • Bedsheets (semi-durable) single for 12 € / double for 18 €
  • Baby equipment’s rentals (chair, bed, bath) : 3 € / night / equipment
  • Griddle rental : 15 € / day (2 consecutive meals) or 49 € / week
4

Payment

For the pitches

At the booking time, 30% of deposit will be requested by Credit Card with our secured bank, on website or by phone. You will receive the booking confirmation by e-mail.

Balance payment before arrival or on arrival, Credit card and cash accepted.

For the accomodations

At the booking time, 30% of deposit will be requested by Credit Card with our secured bank, on website or by phone. You will receive the booking confirmation by e-mail.

Data are automatically encrypted by the banking software and cannot be stored.

Balance payment 4 weeks before arrival by :

Secured payment

CB, cheque and bank transfer

CLASSIC or CONNECT holiday vouchers

Payment in instalments free of charge possible for a stay booked several months in advance (The balance payment of your stay should be done 4 weeks before your arrival)

We are not VACAF approved and AMEX not accepted

Some useful info

Prenez note !
1

Before the stay

Remember to take in your suitcase :

  • The document received by email entitled “BON D’ECHANGE” either printed or on the phone
  • 2 checks for deposits (one for 300 euros and the second for 80 euros) – See our general conditions
  • Your household linen : sheets, bath and beach towels, tea towels, etc. The size of the beds in the mobile homes is 140 x 190 for the double beds and 80 x 190 for the single beds. In the tipis, the single beds measure 90 x 190cm.
  • Some cleaning products for the household : for hygienic reasons, we do not leave any sponge, product or food in the accommodation. Household equipment is provided (broom, shovel, mop, bucket, basin, etc.)..
  • If your dog is accompanying you, please bring his vaccination record with you.
2

The day of your arrival

We register arrivals from 3 p.m. until 7 p.m. at the latest.
If you have paid for your entire stay (compulsory for accommodation), you must present your “BON D’ECHANGE” document (printed or on the phone) as well as your deposit checks at reception.
Then it will be given to you :

  • The keys to your accommodation
  • Your personal badge
  • Your personal bracelet for anyone over 4 years old
  • Inventory
  • The animation schedule for the week
3

The day of your departure

The keys to your accommodation must be returned to reception by 10 a.m. at the latest.

Check out

A complete inventory of your accommodation will be given to you upon your arrival. This serves as an chekck out, to give us signed and completed if necessary. An accommodation check (inventory and cleaning) is done in the afternoon after your departure.

If everything is correct, your deposit checks are crossed out and canceled on the spot, then send to the head office in Neuvy-Bouin (79). You will receive proof of this by email.

4

After the stay

Shortly after your stay, you will receive by email a scan of your crossed out and canceled deposit checks. If you had a pleasant stay, or if you have any recommendations to improve our services, please let us know what you think on Facebook Page, , Google or on the Golden Book.

Request to send crossed deposit checks by mail

Shortly after your stay, you will receive by email a scan of your crossed out and canceled deposit checks. If you wish to receive your deposit checks by mail, please request it.

Invoice request

We send an invoice at the end of your stay only on request. You can make your request at the reception, by phone or email. Once the invoice is edited, it is impossible for us to modify it. So remember to check with the team on 05 49 65 54 25, the name and contact details that will be displayed on the document.

Excellent stay to all !